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Why can't I open the Australian Standard that I downloaded to my computer?
If you're having difficulties opening a downloaded standard, the Australian Standards Subject Guide offers helpful instructions and troubleshooting support.
If you need further support, here are some steps that may assist to resolve this issue:
1. Check Your Software
Make sure that Adobe Acrobat Reader is installed on your device - it's required to open downloaded standards. This software is freely available at http://get.adobe.com/reader/.
2. Open the File Correctly
Instead of opening the file directly from your browser:
3. Disable GOSP in Adobe Acrobat Reader
To access your downloaded standard, you will need to disable the Global Object Security Policy (GOSP). This is safe to do and won't harm your computer.
Step 1: Press CTRL + K to open Preferences or click Menu > Preferences.
Step 2: Select JavaScript, then UNCHECK Enable global object security policy, click OK.
Please click on the following link if you wish to learn more about the Global Object Security Policy and why it needs to be disabled: https://aui2.saiglobal.com/help/knowledge-base/digital-rights-management
If you need further assistance, the TAFE Queensland Library Network is here to help:
Use our Library Live Chat service
Submit a question through Ask-a-Librarian
Visit your nearest campus library