Where can I access and get help with Microsoft Office products?
All enrolled TAFE Queensland students are issued a TAFE Queensland-provided email address and access Office 365 productivity apps such as Outlook, Word, Excel, PowerPoint, plus OneDrive, OneNote, Sway, To Do, Forms, Whiteboard, and more.
To access Office 365, go to:
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TAFE Queensland Website - https://tafeqld.edu.au/current-students/it/office-365
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Direct link - tafeqld.edu.au/office
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Office Website - office.com
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For student support for with Office apps on student devices, students will need to contact Microsoft Support. TAFE Queensland cannot offer installation advice or support for Office apps on personal devices.
To begin, you need:
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Access to an internet connection
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Access to a modern web browser (Chrome, Microsoft Edge, Firefox, or Safari)
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Your TAFE Queensland student number and password - provided to you at enrolment.
Before you begin, you need to make sure that you have previously activated your student account and created a password.
You can work with the web-based apps in the browser, or you can choose to download and install the desktop apps on your device. To do so, sign into your Microsoft account using
Email = studentnumber@tqstudent.edu.au
Password = your Connect/network password
and from the home page, click “Install Office”.
Please Note: The web-based apps do not have full functionality. Some features are only available in the desktop apps.
Support options for Office 365 apps:
Face-to-face:
- Learning Support can provide help with creating and modifying Office documents such as Word, PowerPoint and Excel. Click here for information on Learning Support.
Online:
- Support for accessing and installing Office 365 can be found on the TAFE Queensland website.
- For help with creating documents using Office products and using the features such as inserting tables, adding headers and footers and adding a contents page, tutorials can be found in Infobase Learning Cloud which can be accessed through the TAFE Queensland Library Network's database page. Instructions on how to access it can be found here.
- Microsoft also has guides and video tutorials on their website for all their products including Word and Excel. Their support page can be found here.